Delete your account

How deletion works

When you submit the form below, we create a deletion request for the account matching the email you provide. Here is exactly what happens next:

• 30-day grace period. Your request is scheduled for 30 days from the day you submit it. During this window nothing is deleted, so an accidental request can be undone.
• Cancelling. To cancel during the grace period, email us at fireclouds.app@gmail.com from the same address, or sign back in to the app and contact your club administrator.
• Permanent deletion. After 30 days, if the request has not been cancelled, the account and its associated data are permanently deleted automatically and cannot be recovered.

What gets deleted

Your ClubOS account and the personal data linked to it — your name, contact details, login credentials, saved devices, and the account/staff records held under your account.

What may be retained

We may retain a limited set of records where the law requires it (for example, financial and tax records), and anonymised or aggregated data that no longer identifies you. Retained records are kept only as long as legally necessary and are not used to re-create your account.

Request account deletion