Terms & Conditions

1. Agreement to terms

These Terms & Conditions ("Terms") govern your use of the ClubOS mobile application (the "App") provided by Fireclouds Software Solutions ("we", "us", "our"). By downloading, accessing or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App.

2. Eligibility & accounts

ClubOS is intended for use by authorised staff and administrators of a club. You must be at least 18 years old and authorised by your club to use the App. You are responsible for keeping your login credentials confidential and for all activity that occurs under your account. Notify us immediately of any unauthorised use.

3. Acceptable use

You agree not to:

• use the App for any unlawful, fraudulent or unauthorised purpose;
• access or attempt to access data you are not authorised to view;
• interfere with, disrupt, or attempt to compromise the security or integrity of the App or its infrastructure;
• copy, modify, reverse-engineer or create derivative works from the App except as permitted by law;
• enter data you do not have the right to process, or misuse another person's personal information.

4. Club data & responsibilities

Data entered into the App (member records, orders, bills and similar) is controlled by the club that operates the account. The club and its authorised users are responsible for the accuracy and lawful use of the data they enter, including obtaining any consents required to process member information.

5. Billing & financial records

ClubOS provides tools to generate bills and record payments. It is an operational aid; the club remains solely responsible for the correctness of amounts, taxes, invoices and financial records produced or stored using the App. We are not a party to any transaction between a club and its members.

6. Intellectual property

The App, including its software, design, branding and content (excluding club-entered data), is owned by Fireclouds Software Solutions and protected by applicable intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the App for its intended operational purpose. All rights not expressly granted are reserved.

7. Service availability

We aim to keep the App available and reliable but do not guarantee uninterrupted or error-free operation. We may modify, suspend or discontinue features at any time. Parts of the App depend on third-party infrastructure and internet connectivity that are outside our control.

8. Disclaimers

The App is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement, to the maximum extent permitted by law.

9. Limitation of liability

To the maximum extent permitted by law, Fireclouds Software Solutions shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of data, revenue or profits, arising out of or related to your use of the App. Nothing in these Terms limits liability that cannot be limited under applicable law.

10. Termination

We may suspend or terminate access to the App if these Terms are breached or to protect the service. You may stop using the App at any time and may request deletion of your account on the Delete account page.

11. Governing law

These Terms are governed by the laws of India, and you agree to the exclusive jurisdiction of the courts of Tamil Nadu, India, subject to any mandatory consumer protections that apply to you.

12. Changes to these terms

We may update these Terms from time to time. Changes take effect when posted with a revised "Last updated" date. Continued use of the App after changes means you accept the updated Terms.

13. Contact